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Microsoft Dynamics 365 Customer Service adds Facebook Messenger support - #Microsoft #facebook #Dynamics365 #messenger #support #RoadmapforSuccess - Adam E. Williams | #RoadmapForSuccess
Dynamics 365 Customer Service allows businesses to interact with their customers on their preferred channel, it can be a regular chat, SMS, email and phone. Microsoft on Friday announced that Dynamics 365 Customer Service users can now connect with customers using Facebook Messenger, extending the channel capabilities of Dynamics 365 Customer Service. Around 1.3 billion
Adam E. Williams